I received a B.A. in Computer Science and Linguistics from Rice Univeristy in 1997. I have seventeen years of full-time, professional software engineering experience, including a dozen years building software for non-profit organizations, during which I led teams of one to eleven engineers on more than twenty releases. In 2005, I began developing FromThePage, and in 2007 started covering crowdsourced transcription projects on my weblog. Since 2012, I have been an independent software developer, providing services to libraries, archives, museums, historians, literary scholars, and genealogical organizations. I have spoken on crowdsourcing and collaborative manuscript transcription at the American Historical Association, Museum Computer Network, IMLS WebWise, Text Encoding Initiative, and Digital Humanities conferences.
I have been invited to speak on crowdsourcing and editing in the United States, Canada, and Europe.